Search found 2554 matches

by Jay
Mon Apr 10, 2017 3:32 pm
Forum: Radio Toolbox
Topic: In Radio Toolbox the account is inactive
Replies: 18
Views: 67106

Re: In Radio Toolbox the account is inactive

Hi Guys I need the full ping report. It's critical we see how the API domain is resolving on your end because of major structural changes to our site hosting.
by Jay
Sun Apr 09, 2017 8:42 pm
Forum: Radio Toolbox
Topic: tools > options > "lock listener column" (what do?)
Replies: 1
Views: 6885

Re: tools > options > "lock listener column" (what do?)

It is supposed to lock the listener column width for your views to the right hand side of the Radio Toolbox window.

This feature was added as an option as that was the default behavior in Radio Toolbox v1.
by Jay
Sun Apr 09, 2017 8:41 pm
Forum: Radio Toolbox
Topic: In Radio Toolbox the account is inactive
Replies: 18
Views: 67106

Re: In Radio Toolbox the account is inactive

Could you run the following at command line:

Code: Select all

ping api.radiotoolbox.com
and post the complete report.
by Jay
Sun Apr 09, 2017 3:49 am
Forum: Radio Toolbox
Topic: In Radio Toolbox the account is inactive
Replies: 18
Views: 67106

Re: In Radio Toolbox the account is inactive

Radiotoolbox.com underwent some much needed maintenance for the last 24 hours. That work has now completed. You should be able to restart Radio Toolbox if it has closed or deactivated itself.

If Radio Toolbox is running and you are still getting this error please let us know.
by Jay
Thu Apr 06, 2017 10:15 pm
Forum: Radio Toolbox
Topic: RTB No longer connecting to shoutcast reliably?
Replies: 16
Views: 87516

Re: RTB No longer connecting to shoutcast reliably?

So we also have a setup running Windows 10 and Windows 7. The Windows 10 setup is having issues connecting to the newest SHOUTcast server version. So this is definitely starting to point to a potential .NET issue for Windows 10. The Windows 7 machine connects happily. I'll update you once we know ...
by Jay
Thu Apr 06, 2017 8:59 pm
Forum: Radio Toolbox
Topic: RTB No longer connecting to shoutcast reliably?
Replies: 16
Views: 87516

Re: RTB No longer connecting to shoutcast reliably?

I can't really think of anything that would cause this issue except if the server that is hosting SHOUTcast is seeing Radio Toolbox connections as some sort of attack or there is some sort of bug in the new SHOUTcast version.

The error message is literally saying that when Radio Toolbox tries to ...
by Jay
Fri Mar 10, 2017 9:56 am
Forum: Radio Toolbox
Topic: unable to open url
Replies: 1
Views: 6058

Re: unable to open url

PM me the url you are attempting to use.
by Jay
Wed Mar 01, 2017 11:21 pm
Forum: Radio Toolbox
Topic: Radio Toolbox Question
Replies: 1
Views: 6087

Re: Radio Toolbox Question

I have sent you a PM.
by Jay
Sat Feb 04, 2017 10:47 pm
Forum: Radio Toolbox
Topic: V2 shoutcast & RTB
Replies: 2
Views: 8304

Re: V2 shoutcast & RTB

In order to get the stats to SHOUTcast v2 you will need to upgrade to v2 of Radio Toolbox which can be downloaded on the home page.

Radio Toolbox v2 should run on Windows 7. If it does not let me know.
by Jay
Sat Feb 04, 2017 3:06 pm
Forum: Radio Toolbox
Topic: HOW THE RADIO TOOLBOX 2.1.1 SHOW THE STATIONS STATUS
Replies: 1
Views: 5552

Re: HOW THE RADIO TOOLBOX 2.1.1 SHOW THE STATIONS STATUS

Hi,

We now use a heat map to indicate online state. You can go to the server list and anything that is offline is red. Radio Toolbox no longer differentiates Offline states in the list interface. If you would like to see the reason for the offline state then you can see this in the "Summary" Tab by ...
by Jay
Sat Feb 04, 2017 3:04 pm
Forum: Radio Toolbox
Topic: Stats to a local text file
Replies: 2
Views: 10980

Re: Stats to a local text file

No, currently it does not but I will add your request to the feature request list.
by Jay
Tue Jan 17, 2017 4:20 pm
Forum: Radio Toolbox
Topic: Radiotoolbox User Login
Replies: 1
Views: 5878

Re: Radiotoolbox User Login

I just checked your account and it shows you are online now. Let me know if you still see this error.
by Jay
Fri Jan 06, 2017 1:00 pm
Forum: Radio Toolbox
Topic: Shoutcast listeners
Replies: 8
Views: 20043

Re: Shoutcast listeners

I have not had a chance to look at your issue. It is on my list. This is a free product and a free service so it must be worked on in my free time.
by Jay
Wed Jan 04, 2017 1:35 pm
Forum: Radio Toolbox
Topic: Shoutcast listeners
Replies: 8
Views: 20043

Re: Shoutcast listeners

Could you private message me your server details? I'd like to test on my end.
by Jay
Wed Jan 04, 2017 12:47 pm
Forum: Radio Toolbox
Topic: Radio Toolbox crashes on Add Stream
Replies: 5
Views: 12794

Re: Radio Toolbox crashes on Add Stream

Interesting. Try uninstalling and then deleting the directory

%USERPROFILE%\AppData\Local\RadioToolbox

Then reinstall. That should clear out any old profiles that might have gotten you in a loop. I will definitely try putting more checks on input there.