Search found 2540 matches

by Jay
Tue Mar 22, 2022 10:28 am
Forum: Audio Streaming
Topic: Replacing SAM
Replies: 16
Views: 3160

Re: Replacing SAM

Sorry to hear that. Are you referring to the SAM Cloud DJ service? Because there is just SAM DJ which is a downloadable Windows program that you can run yourself as well. At one point it was included with a subscription to the Cloud service. BTW I moved your post over to Audio Streaming since this q...
by Jay
Tue Feb 22, 2022 1:24 pm
Forum: Radio Toolbox
Topic: Cant login to toolbox
Replies: 4
Views: 1116

Re: Cant login to toolbox

Unfortunately I do not, we are not seeing widespread issues related to this, so the issue likely is with your computer or with your ISP. A 400 error code indicates a bad request so something is mangling the request before it gets to our servers.
by Jay
Fri Feb 18, 2022 12:17 am
Forum: Radio Toolbox
Topic: Cant login to toolbox
Replies: 4
Views: 1116

Re: Cant login to toolbox

That's indicating that something is blocking or interfering with Radio Toolbox. You will need to be able to communicate with https://api.radiotoolbox.com/log
by Jay
Mon Feb 14, 2022 11:45 am
Forum: Radio Toolbox
Topic: Ip adressen
Replies: 5
Views: 1111

Re: Ip adressen

Unfortunately you haven't given us enough to really help diagnose the problem. I am happy to help you determine what is going wrong, but I need to know more information. Please look at your server list by right clicking on the station and choose "Open Tab" and seeing if the server details ...
by Jay
Sat Feb 12, 2022 2:46 pm
Forum: Radio Toolbox
Topic: Ip adressen
Replies: 5
Views: 1111

Re: Ip adressen

You definitely should be seeing listener details if you are logged in, please look at your server list by right clicking on the station and choose "Open Tab" and seeing if the server details supply an error.
by Jay
Tue Feb 01, 2022 8:14 pm
Forum: Radio Toolbox
Topic: Deleteing Old Accounts
Replies: 2
Views: 762

Re: Deleteing Old Accounts

Hey there, In order to request the deletion of an account, click the "Contact Us" link below, in the email field, supply the email of the account you are requesting to delete, we will send a verification email to the email on the account and as soon as we receive verification confirming th...
by Jay
Sun Jan 30, 2022 1:42 pm
Forum: Radio Toolbox
Topic: Is there a User Guide or directions on how to use this program
Replies: 1
Views: 658

Re: Is there a User Guide or directions on how to use this program

Hi grmorrow, We are working on improving the documentation to make this easier. Regarding setup. 1. Install Radio Toolbox. 2. Launch Radio Toolbox and welcome wizard will walk you through syncing your account. 3. Once you are at a blank Radio Toolbox window, Select File -> New and enter the name of ...
by Jay
Mon Jan 24, 2022 10:59 pm
Forum: General Discussion
Topic: 20 Years
Replies: 2
Views: 2642

20 Years

Hi All, Time flies, 20 years ago today I registered the radiotoolbox.com domain. Jan 14th was 20 years this board has existed. For those not familiar, Radio Toolbox has it's roots in a former website called "ShoutClub". This former website was largely a SHOUTcast fan club. I provided help,...
by Jay
Sun Jan 09, 2022 3:31 pm
Forum: Radio Toolbox
Topic: Online log
Replies: 4
Views: 1411

Re: Online log

Yea, there is a bug, it is uncapped, I will address this soon. Sorry for the inconvenience.
by Jay
Tue Jan 04, 2022 12:10 pm
Forum: Radio Toolbox
Topic: User agent FMODstudio/2.01.9
Replies: 2
Views: 871

Re: User agent FMODstudio/2.01.9

Just a guess, but it looks like this is a game audio engine, so likely what is happening is someone added your station to an online game session and all the players have connected during the session.
by Jay
Fri Dec 24, 2021 9:01 am
Forum: Radio Toolbox
Topic: Online log
Replies: 4
Views: 1411

Re: Online log

Hi René

I'll take a closer look at the numbers and verify that this is showing only a 30 day window.

Will let you know by Monday.

Thanks!
by Jay
Mon Dec 20, 2021 8:25 am
Forum: Radio Toolbox
Topic: Hours Rounding Bug
Replies: 1
Views: 736

Re: Hours Rounding Bug

Thanks for your report, I will check it out.
by Jay
Sat Nov 13, 2021 8:14 am
Forum: Radio Toolbox
Topic: New Online Log UI
Replies: 14
Views: 4630

Re: New Online Log UI

Mostly bugfixes and HTTPS support.
by Jay
Wed Nov 10, 2021 5:54 pm
Forum: Radio Toolbox
Topic: RTB not activating
Replies: 10
Views: 1635

Re: RTB not activating

I would definitely ensure that your Windows 7 installation is up to date as there has been a root change for our cert provider "Let's Encrypt". This new root certificate was released in 2015 so you would have had to have updated to at least a version of Windows 7 after that date. Unfortuna...
by Jay
Wed Nov 10, 2021 5:25 pm
Forum: Radio Toolbox
Topic: RTB not activating
Replies: 10
Views: 1635

Re: RTB not activating

Thank you for supplying your log, please help me verify a few more things. Which Windows OS are you using and is it completely up to date? Also go to Tools -> Options and select the "Connections" panel and be sure that it is set to No Proxy. Additionally please provide a traceroute to api....