Search found 2545 matches
- Fri Dec 24, 2021 9:01 am
- Forum: Radio Toolbox
- Topic: Online log
- Replies: 4
- Views: 12384
Re: Online log
Hi René
I'll take a closer look at the numbers and verify that this is showing only a 30 day window.
Will let you know by Monday.
Thanks!
I'll take a closer look at the numbers and verify that this is showing only a 30 day window.
Will let you know by Monday.
Thanks!
- Mon Dec 20, 2021 8:25 am
- Forum: Radio Toolbox
- Topic: Hours Rounding Bug
- Replies: 1
- Views: 9303
Re: Hours Rounding Bug
Thanks for your report, I will check it out.
- Sat Nov 13, 2021 8:14 am
- Forum: Radio Toolbox
- Topic: New Online Log UI
- Replies: 16
- Views: 27721
Re: New Online Log UI
Mostly bugfixes and HTTPS support.
- Wed Nov 10, 2021 5:54 pm
- Forum: Radio Toolbox
- Topic: RTB not activating
- Replies: 10
- Views: 15654
Re: RTB not activating
I would definitely ensure that your Windows 7 installation is up to date as there has been a root change for our cert provider "Let's Encrypt". This new root certificate was released in 2015 so you would have had to have updated to at least a version of Windows 7 after that date. Unfortuna...
- Wed Nov 10, 2021 5:25 pm
- Forum: Radio Toolbox
- Topic: RTB not activating
- Replies: 10
- Views: 15654
Re: RTB not activating
Thank you for supplying your log, please help me verify a few more things. Which Windows OS are you using and is it completely up to date? Also go to Tools -> Options and select the "Connections" panel and be sure that it is set to No Proxy. Additionally please provide a traceroute to api....
- Wed Nov 10, 2021 4:56 pm
- Forum: Radio Toolbox
- Topic: RTB not activating
- Replies: 10
- Views: 15654
Re: RTB not activating
Please send us your log
You can find it at %LOCALAPPDATA%\RadioToolbox\log.txt
Upload your log to https://www.radiotoolbox.com/support/contact and send us a note.
You can find it at %LOCALAPPDATA%\RadioToolbox\log.txt
Upload your log to https://www.radiotoolbox.com/support/contact and send us a note.
- Tue Nov 02, 2021 8:41 pm
- Forum: Radio Toolbox
- Topic: New Online Log UI
- Replies: 16
- Views: 27721
Re: New Online Log UI
Unique listener counts have returned. The count will show your unique listeners for the past 1 month. You will only be able to see this stat if all your servers for a given station are authenticated with Radio Toolbox.
The count starts from this post date so give it until Dec to be accurate.
The count starts from this post date so give it until Dec to be accurate.
- Tue Nov 02, 2021 12:48 pm
- Forum: Radio Toolbox
- Topic: RTB not activating
- Replies: 10
- Views: 15654
Re: RTB not activating
Are you able to connect to https://api.radiotoolbox.com from that machine? Going to this address in your browser should redirect you to radiotoolbox.com
- Fri Oct 01, 2021 3:31 pm
- Forum: General Discussion
- Topic: Radio Toolbox Fall 2021 Survey
- Replies: 0
- Views: 35017
Radio Toolbox Fall 2021 Survey
Hello all, In order to improve our services we'd like to get feedback from our users on their experience with Radio Toolbox's website, services and applications as well as some background on how you confront streaming technology. You can fill this survey in completely anonymously if you wish. Just o...
- Fri Oct 01, 2021 12:46 pm
- Forum: Radio Toolbox
- Topic: RTB is inactive
- Replies: 8
- Views: 15252
Re: RTB is inactive
Ok, this issue should be resolved. Please restart Radio Toolbox and let us know if you are still having issues.
- Fri Oct 01, 2021 12:40 pm
- Forum: Radio Toolbox
- Topic: RTB is inactive
- Replies: 8
- Views: 15252
Re: RTB is inactive
Just an update, we believe we have found an incompatibility between our new server and the Radio Toolbox app. We are working to stand up a new proxy server to help us resolve these specific issues.
Thank you for your patience.
Thank you for your patience.
- Fri Oct 01, 2021 11:34 am
- Forum: Radio Toolbox
- Topic: RTB is inactive
- Replies: 8
- Views: 15252
Re: RTB is inactive
Thank you gdradio
rkc, can you email me your Radio Toolbox logs. support @ this domain. Thanks.
rkc, can you email me your Radio Toolbox logs. support @ this domain. Thanks.
- Fri Oct 01, 2021 9:12 am
- Forum: Radio Toolbox
- Topic: RTB is inactive
- Replies: 8
- Views: 15252
Re: RTB is inactive
Ok, I have made some changes with the API, please try using Radio Toolbox again and let me know if you run into any issues. If you do run into any issues please send me a ping report. Open your command line tool and type "ping api.radiotoolbox.com" and copy and paste the results here. Than...
- Fri Oct 01, 2021 7:19 am
- Forum: Radio Toolbox
- Topic: RTB is inactive
- Replies: 8
- Views: 15252
Re: RTB is inactive
Thank you for your report, I tried to adjust something on the backend to resolve this but it made it worse. I am continuing to look into this. Sorry for the outage.
- Tue Sep 28, 2021 1:19 pm
- Forum: General Discussion
- Topic: Site Maintenance week of 09/27/2021
- Replies: 0
- Views: 35050
Site Maintenance week of 09/27/2021
Hello all, We will be performing site maintenance over the next few days. During this time the website may become inaccessible and you may have difficulty logging in to Radio Toolbox. I will let you know once, maintenance is complete. UPDATE: 09/30/2021 We have completed a major migration of the cod...