so many problems

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gdradio
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so many problems

Post by gdradio » Tue Mar 14, 2017 9:21 am

me: Windows 10 Pro
have radio toolbox account (since 2004. check it.)

downloaded rtbsetup-2-1-1-300. installed.

when i start it, i give my username and password and I get this:
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when I choose No Thanks, I Will Sign Up Later, I get:
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now what?
Last edited by gdradio on Tue Mar 14, 2017 9:40 am, edited 1 time in total.
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gdradio
Posts: 106
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Re: so many problems

Post by gdradio » Tue Mar 14, 2017 9:26 am

rebooted: no help
reinstalled: no help

now I wish I kept version 1.1.1 which has never failed me
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gdradio
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Re: so many problems

Post by gdradio » Tue Mar 14, 2017 9:36 am

logfile:

10:34:28 AM Tuesday, March 14, 2017
:RadioToolbox.AVWLicensing.ValidateRemoteCertificate
:WARNING
:AVWL: X509Certificate [CN=sni65331.cloudflaressl.com, OU=PositiveSSL Multi-Domain, OU=Domain Control Validated] Policy Error: 'None'
-------------------------------
10:34:28 AM Tuesday, March 14, 2017
:RadioToolbox.AVWLicensing.Refresh
:WARNING
:Account Syncronization Failure
:This copy of Radio Toolbox could not be syncronized to your account, the specific reason idenitfied was: (The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.). Please visit Radio Toolbox for more information about this warning.
-------------------------------
10:34:37 AM Tuesday, March 14, 2017
:RadioToolbox.mainWnd.openFile
:ERROR
:System.IO.FileNotFoundException: Could not find file 'C:\Users\John\AppData\Local\RadioToolbox\RadioToolbox.rtbx'.
: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize, Boolean checkHost)
at System.IO.StreamReader..ctor(String path)
at RadioToolbox.Storage.Open(Boolean merge)
at RadioToolbox.Interface.OpenFile(String filePath, Station stationInst, Boolean merge)
at RadioToolbox.mainWnd.openFile(String filePath, Boolean merge)
-------------------------------
10:34:37 AM Tuesday, March 14, 2017
:RadioToolbox.mainWnd..ctor
:INFO
:HTTP Integration not installed. HTTP Features will be disabled.
-------------------------------
10:34:38 AM Tuesday, March 14, 2017
:RadioToolbox.AVWLicensing.ValidateRemoteCertificate
:WARNING
:AVWL: X509Certificate [CN=sni65331.cloudflaressl.com, OU=PositiveSSL Multi-Domain, OU=Domain Control Validated] Policy Error: 'None'
-------------------------------
10:34:38 AM Tuesday, March 14, 2017
:RadioToolbox.AVWLicensing.Refresh
:WARNING
:Account Syncronization Failure
:This copy of Radio Toolbox could not be syncronized to your account, the specific reason idenitfied was: (The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.). Please visit Radio Toolbox for more information about this warning.
-------------------------------
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gdradio
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Re: so many problems

Post by gdradio » Wed Mar 15, 2017 8:17 am

so I tried on a different computer
(still windows 10 pro)
got it to connect
BUT
one of the servers (hosted by ROCKHOST) gives me no response and the logfile says
" :http://216.119.152.213:8019: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. "

any idea what can be done to make this work?
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gdradio
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Re: so many problems

Post by gdradio » Wed Mar 15, 2017 9:20 am

Seth from RockHost said he could whitelist the IP Radio Tool Box is using to check the stream, see if it helps. can you let me know what it is?
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DJHannibal
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Joined: Sat Aug 02, 2014 2:47 pm

Re: so many problems

Post by DJHannibal » Fri Mar 17, 2017 1:56 pm

Have a few weeks the same problem. Three Windows 10 computers. For a computer I get Radiotoolbox after several times start to work but not in the long run ..... Please help.

Sorry my English is not good and partial with Google help :)

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gdradio
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Re: so many problems

Post by gdradio » Mon Apr 03, 2017 5:43 am

not sure if you did anything, Jay - but now it works!
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gdradio
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Re: so many problems

Post by gdradio » Tue Apr 04, 2017 3:49 pm

damn it

RadioToolbox.Server.UpdateStats
http://216.119.152.213:8019: Unable to read data from the transport connection: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.IO.Stream.ReadByte()
at RadioToolbox.HTTPStream.readMetaData()
at RadioToolbox.HTTPStream.Read(Byte[] buffer, Int32 offset, Int32 count)
at RadioToolbox.Server.UpdateStats()
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gdradio
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Re: so many problems

Post by gdradio » Tue Apr 04, 2017 4:23 pm

of note: saw this log entry JUST before it stopped working:

RadioToolbox.SHOUTcast.GetStats
System.Xml.XmlException: The 'META' start tag on line 1 position 58 does not match the end tag of 'BODY'. Line 2, position 3.

at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowTagMismatch(NodeData startTag)
at System.Xml.XmlTextReaderImpl.ParseEndElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.LoadXml(String xml)
at RadioToolbox.SHOUTcast.GetStats()
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Max
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Re: so many problems

Post by Max » Thu Apr 06, 2017 3:23 am

The IP that is used by Radio Toolbox is your own IP. Our servers don't currently run checks outside of the Stream Test on this website.

Most of these errors are normal.

Post #10758, this means that the computer running the Radio Toolbox application couldn't communicate with that server.

Post #10759, this indicates the server is responding with a stats sheet that is malformed. It appears that the sheet is being cut off or is malformed and cannot be processed as XML.

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gdradio
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Re: so many problems

Post by gdradio » Thu Apr 06, 2017 11:27 am

but it just happens randomly?

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Max
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Re: so many problems

Post by Max » Thu Apr 06, 2017 6:44 pm

Well, its normal in the since that there appears to be some connection issue between your computer and your stream provider. Basically, not an issue with the Radio Toolbox application.

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gdradio
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Re: so many problems

Post by gdradio » Thu Apr 06, 2017 7:24 pm

ok thank you! I'll get with ROCKHOST then.
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Max
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Re: so many problems

Post by Max » Mon Apr 10, 2017 11:56 pm

Please try this prerelease version of Radio Toolbox 2.1.3.

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gdradio
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Re: so many problems

Post by gdradio » Tue Apr 11, 2017 7:19 am

THAT seems to have solved the problem!

thank you so much!!!
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