Window with missing details

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radiobellissima
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Joined: Wed Jan 04, 2017 5:05 pm

Window with missing details

Post by radiobellissima » Tue Mar 06, 2018 12:24 pm

Up to now the software has always worked regularly. Today adding a new server I disappeared the window with details and I can not see it anymore. In practice, if I uninstall the program and reinstall it, I configure server everything ok, I see all the listeners on the map and all the details. If I close the program and reopen it, I will no longer see the details I see only the servers and the number of listeners.

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Jay
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Re: Window with missing details

Post by Jay » Wed Mar 07, 2018 1:25 pm

This is definitely a bug that we will want to fix. Can you take a screenshot? You should be able to attach it to this thread.
- Jay

radiobellissima
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Joined: Wed Jan 04, 2017 5:05 pm

Re: Window with missing details

Post by radiobellissima » Thu Mar 08, 2018 8:52 am

Unfortunately I installed the program on another server and the defect has not yet returned. If it happens again public the photo even if in practice as I said it no longer appears the part I put in the photo now highlighted in yellow.
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Jay
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Re: Window with missing details

Post by Jay » Fri Mar 09, 2018 2:08 am

As soon as it happens again grab a screen shot for us and I will make sure the fix is in the next release.
- Jay

steveohall
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Joined: Sat Dec 10, 2016 3:26 am

Re: Window with missing details

Post by steveohall » Sun Mar 18, 2018 2:53 pm

i seem to be having the same issue

the summery air check listerners tracks seem to be missing

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Jay
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Re: Window with missing details

Post by Jay » Mon Mar 19, 2018 11:51 am

What likely is happening is the splitter/divider control is set all the way to the bottom of the window. I will implement something to make this tougher to accidentally do.

Please provide any screen shots of the problem, that will help to ensure that I am understanding your issue correctly.
- Jay

steveohall
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Re: Window with missing details

Post by steveohall » Tue Mar 20, 2018 9:22 pm

screen capture
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Capture.PNG

steveohall
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Re: Window with missing details

Post by steveohall » Tue Mar 20, 2018 9:39 pm

where does it store the setting so i can del it so it resets

in regestry or is in a ini file

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Jay
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Re: Window with missing details

Post by Jay » Wed Mar 21, 2018 10:23 am

Before you do that, can you attempt to drag the splitter back to the middle. Just above the player control hover your mouse and see if the splitter mouse cursor shows. Sweep the mouse slowly up and down from the player toolbar to the station/server view. Once the splitter cursor shows, just click and drag up. Let me know how that goes. You will also want to make sure the Details option is "checked" in the "View" menu.
- Jay

steveohall
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Re: Window with missing details

Post by steveohall » Thu Mar 22, 2018 3:48 am

i cant seem to find where to click and drag sorry for being a pest if i knew how i did this i would make sure i dont do it again

steveohall
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Re: Window with missing details

Post by steveohall » Sun Mar 25, 2018 3:34 am

LOL i gave up and uninstalled it and del all the left over files and reinstalled it
now it works just not sure what i did to get this problem in the first place

thanks for all the help you tried to give me

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