Problem/Error

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freeformscott
Posts: 3
Joined: Thu Aug 11, 2011 11:47 pm

Problem/Error

Post by freeformscott »

After I set up the new Radio Toolbox and added my server, I keep getting a popup from Windows saying "Radio Toolbox has experienced a problem that it may not be able to recover from. Please check the logs and submit them to www.radiotoolbox.com to have this issue fixed."

This happened on two different computers running Windows 7.

Where can I send my log to?

Thanks in advance for your help!

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Max
Posts: 139
Joined: Fri Oct 21, 2011 1:39 am

Re: Problem/Error

Post by Max »

You can email me the log at [email protected]

freeformscott
Posts: 3
Joined: Thu Aug 11, 2011 11:47 pm

Re: Problem/Error

Post by freeformscott »

Thanks. I just emailed you the log.

metalfmcom
Posts: 1
Joined: Fri Sep 20, 2013 7:50 am
Contact:

Re: Problem/Error

Post by metalfmcom »

Hello,
for me it is exactly the same problem, but only after I tried to enter our 2 SHOUTcast streams.

I will send the logs if it is allowed to the email address.

Greetings Metal FM.com

German Version.
Hallo,
bei mir gibt es genau das gleiche problem, allerdings erst nachdem ich versucht habe unsere 2 Shoutcast Streams einzutragen.

Ich werde die Logs, wenn es erlaubt ist an die Mailadresse senden.

Grüße Metal-FM.com

User avatar
Max
Posts: 139
Joined: Fri Oct 21, 2011 1:39 am

Re: Problem/Error

Post by Max »

You can send the logs to the email address I posted above.

downunderstatement
Posts: 1
Joined: Mon Nov 11, 2013 6:16 pm

Re: Problem/Error

Post by downunderstatement »

Ahoy folks at RTB,
I'm having the same problem, here's the log info:

Code: Select all

------------------------------
12:59:39 PM Thursday, 14 November 2013
  :RadioToolbox.mainWnd.UnhandledException
  :ERROR
  :System.OutOfMemoryException: Out of memory.
  :   at System.Drawing.Text.InstalledFontCollection..ctor()
   at System.Windows.Forms.DataVisualization.Charting.FontCache.get_DefaultFamilyName()
   at System.Windows.Forms.DataVisualization.Charting.LabelStyle..ctor()
   at System.Windows.Forms.DataVisualization.Charting.Axis.Initialize(AxisName axisTypeName)
   at System.Windows.Forms.DataVisualization.Charting.Axis..ctor()
   at System.Windows.Forms.DataVisualization.Charting.ChartArea.Initialize()
   at System.Windows.Forms.DataVisualization.Charting.ChartArea..ctor()
   at RadioToolbox.Graph.ServerGraph.InitializeComponent()
   at RadioToolbox.Graph.ServerGraph..ctor()
   at RadioToolbox.mainWnd.InitializeComponent()
   at RadioToolbox.mainWnd..ctor(String[] args)
   at RadioToolbox.Program.Main(String[] args)
-------------------------------
I will add that I am currently using virtualisation on Mac - however I also experience stability issues on a Win8 setup and Winserver2008 VPS. Hope you'll have time to investigate this matter!

Max

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