Toolbox won't open...

Ask questions, request features, or just complement us about our software and services.
Post Reply
IMJ
Posts: 4
Joined: Thu Jan 23, 2014 5:08 pm

Toolbox won't open...

Post by IMJ »

Just installed Radio Toolbox and it keeps saying it has "experienced a problem it may not be able to recover from" and then closes. Ummm, really?! Thoughts? Help!

While were at it, I had to register twice because apparently the activation email doesn't get sent to Gmail accounts but does to Hotmail. What's up with that?

Thanks!
User avatar
Max
Posts: 153
Joined: Fri Oct 21, 2011 1:39 am

Re: Toolbox won't open...

Post by Max »

Hi,

If you could post up the log or email it to me at [email protected] that would be appreciated.

You may need to check your spam folder. The activation email may mistakenly be marked as spam.
IMJ
Posts: 4
Joined: Thu Jan 23, 2014 5:08 pm

Re: Toolbox won't open...

Post by IMJ »

Got anything yet?
User avatar
Max
Posts: 153
Joined: Fri Oct 21, 2011 1:39 am

Re: Toolbox won't open...

Post by Max »

Hi,

Can you make sure .NET Framework 4.0 is installed?

http://www.microsoft.com/en-us/download ... x?id=17851
IMJ
Posts: 4
Joined: Thu Jan 23, 2014 5:08 pm

Re: Toolbox won't open...

Post by IMJ »

Hmmm...my programs show that "Microsoft .NET Framework 4 Client Profile" is installed. That not the same thing?
User avatar
Max
Posts: 153
Joined: Fri Oct 21, 2011 1:39 am

Re: Toolbox won't open...

Post by Max »

According to the logs you provided its missing. What OS are you using?
IMJ
Posts: 4
Joined: Thu Jan 23, 2014 5:08 pm

Re: Toolbox won't open...

Post by IMJ »

Win-XP, up to date. After that computer, may also install on Win-7.
User avatar
Max
Posts: 153
Joined: Fri Oct 21, 2011 1:39 am

Re: Toolbox won't open...

Post by Max »

Have you tried the link I provided earlier?
distorsion
Posts: 1
Joined: Mon May 05, 2014 2:01 pm

Re: Toolbox won't open...

Post by distorsion »

Mi error....

14:58:19 lunes, 05 de mayo de 2014
:RadioToolbox.mainWnd.openFile
:ERROR
:System.IO.FileNotFoundException: No se pudo encontrar el archivo 'C:\Documents and Settings\Huaso\Configuración local\Datos de programa\RadioToolbox\RadioToolbox.rtbx'.
: en System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
en System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
en System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
en System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
en System.IO.StreamReader..ctor(String path)
en RadioToolbox.Storage.Open(Boolean merge)
en RadioToolbox.Interface.OpenFile(String filePath, Station stationInst, Boolean merge)
en RadioToolbox.mainWnd.openFile(String filePath, Boolean merge)
-------------------------------
14:58:21 lunes, 05 de mayo de 2014
:RadioToolbox.AVWLicensing.Refresh
:WARNING
:Account Syncronization Failure
:This copy of Radio Toolbox could not be syncronized to your account, the specific reason idenitfied was: (Invalid Login token). Please visit Radio Toolbox for more information about this warning.
-------------------------------
14:58:52 lunes, 05 de mayo de 2014
:RadioToolbox.AVWLicensing.Refresh
:WARNING
:Account Syncronization Failure
:This copy of Radio Toolbox could not be syncronized to your account, the specific reason idenitfied was: (Invalid Login token). Please visit Radio Toolbox for more information about this warning.
-------------------------------
14:58:53 lunes, 05 de mayo de 2014
:RadioToolbox.AVWLicensing.Refresh
:WARNING
:Account Syncronization Failure
:This copy of Radio Toolbox could not be syncronized to your account, the specific reason idenitfied was: (Invalid Login token). Please visit Radio Toolbox for more information about this warning.
-------------------------------
14:58:54 lunes, 05 de mayo de 2014
:RadioToolbox.mainWnd.UnhandledException
:ERROR
:System.IO.FileNotFoundException: No se puede cargar el archivo o ensamblado 'System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' ni una de sus dependencias. El sistema no puede hallar el archivo especificado.
: en RadioToolbox.TrackInfo.RetrieveLastFmInfo()
en RadioToolbox.TrackInfo..ctor(String track)
en RadioToolbox.Station.SetTrack(String track)
en RadioToolbox.Station.SetTrackFromServer(Server serverInst)
en RadioToolbox.SequenceThread.doTask(Object stateInfo)
en System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
en System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
en System.Threading.ThreadPoolWorkQueue.Dispatch()
en System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
-------------------------------
15:03:13 lunes, 05 de mayo de 2014
:RadioToolbox.mainWnd.openFile
:ERROR
:System.IO.FileNotFoundException: No se pudo encontrar el archivo 'C:\Documents and Settings\Huaso\Configuración local\Datos de programa\RadioToolbox\RadioToolbox.rtbx'.
: en System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
en System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath)
en System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
en System.IO.StreamReader..ctor(String path, Encoding encoding, Boolean detectEncodingFromByteOrderMarks, Int32 bufferSize)
en System.IO.StreamReader..ctor(String path)
en RadioToolbox.Storage.Open(Boolean merge)
en RadioToolbox.Interface.OpenFile(String filePath, Station stationInst, Boolean merge)
en RadioToolbox.mainWnd.openFile(String filePath, Boolean merge)
-------------------------------
15:04:18 lunes, 05 de mayo de 2014
:RadioToolbox.mainWnd.UnhandledException
:ERROR
:System.IO.FileNotFoundException: No se puede cargar el archivo o ensamblado 'System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' ni una de sus dependencias. El sistema no puede hallar el archivo especificado.
: en RadioToolbox.TrackInfo.RetrieveLastFmInfo()
en RadioToolbox.TrackInfo..ctor(String track)
en RadioToolbox.Station.SetTrack(String track)
en RadioToolbox.Station.SetTrackFromServer(Server serverInst)
en RadioToolbox.SequenceThread.doTask(Object stateInfo)
en System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
en System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
en System.Threading.ThreadPoolWorkQueue.Dispatch()
en System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
-------------------------------
15:04:40 lunes, 05 de mayo de 2014
:RadioToolbox.mainWnd.UnhandledException
:ERROR
:System.IO.FileNotFoundException: No se puede cargar el archivo o ensamblado 'System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' ni una de sus dependencias. El sistema no puede hallar el archivo especificado.
: en RadioToolbox.TrackInfo.RetrieveLastFmInfo()
en RadioToolbox.TrackInfo..ctor(String track)
en RadioToolbox.Station.SetTrack(String track)
en RadioToolbox.Station.SetTrackFromServer(Server serverInst)
en RadioToolbox.SequenceThread.doTask(Object stateInfo)
en System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
en System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
en System.Threading.ThreadPoolWorkQueue.Dispatch()
en System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
-------------------------------
15:07:48 lunes, 05 de mayo de 2014
:RadioToolbox.Player.Play
:ERROR
:Stream error: BASS_ERROR_FILEFORM http://190.96.77.94:8100/listen.pls
-------------------------------
15:08:07 lunes, 05 de mayo de 2014
:RadioToolbox.Player.Play
:ERROR
:Stream error: BASS_ERROR_FILEFORM http://190.96.77.94:8100/listen.pls
-------------------------------
15:08:48 lunes, 05 de mayo de 2014
:RadioToolbox.RadioToolboxAPI.update
:ERROR
:System.Xml.XmlException: Los datos del nivel de raíz no son válidos. línea 1, posición 33.
: en System.Xml.XmlTextReaderImpl.Throw(Exception e)
en System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
en System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
en System.Xml.XmlTextReaderImpl.ParseDocumentContent()
en System.Xml.XmlTextReaderImpl.Read()
en System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
en System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
en System.Xml.XmlDocument.Load(XmlReader reader)
en System.Xml.XmlDocument.LoadXml(String xml)
en RadioToolbox.RadioToolboxAPI.update(Object threadContext)
-------------------------------
User avatar
Max
Posts: 153
Joined: Fri Oct 21, 2011 1:39 am

Re: Toolbox won't open...

Post by Max »

distorsion, please make sure .NET Framework 4.0 is installed.

http://www.microsoft.com/en-us/download ... x?id=17851
Post Reply