General information for Newbee

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Pacman52
Posts: 2
Joined: Sat Jan 17, 2015 4:45 pm

General information for Newbee

Post by Pacman52 » Sat Feb 07, 2015 4:57 pm

Hi, I'm new to Radio toolbox as it was recommended by a friend on the station I broadcast on.

I've got my station setup ok on 4 servers and each on works fine.

Would someone take the time to explain to me what user name and password I need when in the listeners tab please.

Also what is geolocation meant to do? all i see is a map of the world - I'm assuming it is meant to show where the listeners are which would be pretty cool to see although not vital.

Many thanks

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Jay
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Re: General information for Newbee

Post by Jay » Sat Feb 07, 2015 5:37 pm

The Username and password is the one associated with your streaming server's stats page.

Once you have given Radio Toolbox administrative access to your streaming servers in the "Listeners" tab then it can gather details about where your listeners are located.

Let me know if you have any other questions.
- Jay

Pacman52
Posts: 2
Joined: Sat Jan 17, 2015 4:45 pm

Re: General information for Newbee

Post by Pacman52 » Sat Feb 07, 2015 6:38 pm

ahh many thanks Jay - all understood !

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KFLY
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Location: Toronto
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Re: General information for Newbee

Post by KFLY » Mon Feb 16, 2015 9:20 am

After inputting administrative password and username, the Listeners tab goes blank for me. I still see how many listeners I have at the top and on the other tabs, but no details about my listeners (address, connect agent, connect time, location).
If I click off and then return to the Listeners tab, it will prompt me to put the username and password again. I have tried just clicking on Save, hitting Enter, closing and restarting RTB, changing the address of my station to ".../admin.cgi" but nothing seems to make a difference.
What am I doing incorrectly?
KFLY Radio 70's 80's and BEYOND -- Soar with the music...

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Jay
Will work for food (Administrator)
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Re: General information for Newbee

Post by Jay » Mon Feb 16, 2015 4:18 pm

Once you enter your username and password, try waiting for a refresh (watch the clock in the lower left hand corner). If nothing changes after the "Checking..." cycle, let me know.
- Jay

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KFLY
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Re: General information for Newbee

Post by KFLY » Mon Feb 16, 2015 8:07 pm

It's my computer. I tried it on another computer and it worked flawlessly. Still not working on the initial one but I'm not gonna whine about it. Cuz I am thoroughly impressed with RTB. Thank you!
KFLY Radio 70's 80's and BEYOND -- Soar with the music...

blackctr
Posts: 1
Joined: Sat Mar 14, 2015 4:17 pm

Re: General information for Newbee

Post by blackctr » Sat Mar 14, 2015 5:10 pm

Hi,im a new member,and after i read all,i have no listers too,can you help me.

Thanks

gfrstats
Posts: 7
Joined: Sun Jan 26, 2014 9:22 am

Re: General information for Newbee

Post by gfrstats » Mon Mar 16, 2015 10:55 am

Hi KFLY, did you solve the problem on your initial computer, I have the same issue

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Jay
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Re: General information for Newbee

Post by Jay » Wed Mar 18, 2015 3:22 pm

Hi guys,

Please give me more detail on your servers, you can PM me the details if you would rather not make it public.

Thanks!
- Jay

gfrstats
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Joined: Sun Jan 26, 2014 9:22 am

Re: General information for Newbee

Post by gfrstats » Fri Mar 20, 2015 2:52 pm

Sent by PM

gfrstats
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Re: General information for Newbee

Post by gfrstats » Sat Mar 21, 2015 12:26 pm

It just started to work! strange! :)

gfrstats
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Joined: Sun Jan 26, 2014 9:22 am

Re: General information for Newbee

Post by gfrstats » Sat Mar 21, 2015 12:35 pm

all seems to be functioning good, love it!!!
just one query, 9 out of the 12 tuned in now could not be mapped, anything I can do to to improve this?

gfrstats
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Joined: Sun Jan 26, 2014 9:22 am

Re: General information for Newbee

Post by gfrstats » Mon Mar 23, 2015 5:00 pm

also get popup message saying running in a time limited mode?
the log says "Account Synchronization Failure"

It is logging to the sites to my stats page at log.radiotoolbox.com.
Airtime feature does not work, all ghosted options including the start button.
Servers tab works fine.
Tracks shows the grid but no data.
Nothing appears on the summary tab.

Hope its something simple to resolve :)
Hope that gives you some idea of what could be wrong

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Jay
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Re: General information for Newbee

Post by Jay » Tue Mar 24, 2015 1:54 pm

Make sure that you are using your correct username and password in Radio Toolbox.
- Jay

steveohall
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Joined: Sat Dec 10, 2016 3:26 am

Re: General information for Newbee

Post by steveohall » Mon Dec 12, 2016 12:04 pm

i only have username where do i put passowrd
shoutcast v2

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