General information for Newbee
General information for Newbee
Hi, I'm new to Radio toolbox as it was recommended by a friend on the station I broadcast on.
I've got my station setup ok on 4 servers and each on works fine.
Would someone take the time to explain to me what user name and password I need when in the listeners tab please.
Also what is geolocation meant to do? all i see is a map of the world - I'm assuming it is meant to show where the listeners are which would be pretty cool to see although not vital.
Many thanks
I've got my station setup ok on 4 servers and each on works fine.
Would someone take the time to explain to me what user name and password I need when in the listeners tab please.
Also what is geolocation meant to do? all i see is a map of the world - I'm assuming it is meant to show where the listeners are which would be pretty cool to see although not vital.
Many thanks
- Jay
- Will work for food (Administrator)
- Posts: 3025
- Joined: Mon Jan 14, 2002 12:48 am
- Location: Next Door
- Contact:
Re: General information for Newbee
The Username and password is the one associated with your streaming server's stats page.
Once you have given Radio Toolbox administrative access to your streaming servers in the "Listeners" tab then it can gather details about where your listeners are located.
Let me know if you have any other questions.
Once you have given Radio Toolbox administrative access to your streaming servers in the "Listeners" tab then it can gather details about where your listeners are located.
Let me know if you have any other questions.
- Jay
Re: General information for Newbee
ahh many thanks Jay - all understood !
Re: General information for Newbee
After inputting administrative password and username, the Listeners tab goes blank for me. I still see how many listeners I have at the top and on the other tabs, but no details about my listeners (address, connect agent, connect time, location).
If I click off and then return to the Listeners tab, it will prompt me to put the username and password again. I have tried just clicking on Save, hitting Enter, closing and restarting RTB, changing the address of my station to ".../admin.cgi" but nothing seems to make a difference.
What am I doing incorrectly?
If I click off and then return to the Listeners tab, it will prompt me to put the username and password again. I have tried just clicking on Save, hitting Enter, closing and restarting RTB, changing the address of my station to ".../admin.cgi" but nothing seems to make a difference.
What am I doing incorrectly?
KFLY Radio 70's 80's and BEYOND -- Soar with the music...
- Jay
- Will work for food (Administrator)
- Posts: 3025
- Joined: Mon Jan 14, 2002 12:48 am
- Location: Next Door
- Contact:
Re: General information for Newbee
Once you enter your username and password, try waiting for a refresh (watch the clock in the lower left hand corner). If nothing changes after the "Checking..." cycle, let me know.
- Jay
Re: General information for Newbee
It's my computer. I tried it on another computer and it worked flawlessly. Still not working on the initial one but I'm not gonna whine about it. Cuz I am thoroughly impressed with RTB. Thank you!
KFLY Radio 70's 80's and BEYOND -- Soar with the music...
Re: General information for Newbee
Hi,im a new member,and after i read all,i have no listers too,can you help me.
Thanks
Thanks
Re: General information for Newbee
Hi KFLY, did you solve the problem on your initial computer, I have the same issue
- Jay
- Will work for food (Administrator)
- Posts: 3025
- Joined: Mon Jan 14, 2002 12:48 am
- Location: Next Door
- Contact:
Re: General information for Newbee
Hi guys,
Please give me more detail on your servers, you can PM me the details if you would rather not make it public.
Thanks!
Please give me more detail on your servers, you can PM me the details if you would rather not make it public.
Thanks!
- Jay
Re: General information for Newbee
Sent by PM
Re: General information for Newbee
It just started to work! strange!
Re: General information for Newbee
all seems to be functioning good, love it!!!
just one query, 9 out of the 12 tuned in now could not be mapped, anything I can do to to improve this?
just one query, 9 out of the 12 tuned in now could not be mapped, anything I can do to to improve this?
Re: General information for Newbee
also get popup message saying running in a time limited mode?
the log says "Account Synchronization Failure"
It is logging to the sites to my stats page at log.radiotoolbox.com.
Airtime feature does not work, all ghosted options including the start button.
Servers tab works fine.
Tracks shows the grid but no data.
Nothing appears on the summary tab.
Hope its something simple to resolve
Hope that gives you some idea of what could be wrong
the log says "Account Synchronization Failure"
It is logging to the sites to my stats page at log.radiotoolbox.com.
Airtime feature does not work, all ghosted options including the start button.
Servers tab works fine.
Tracks shows the grid but no data.
Nothing appears on the summary tab.
Hope its something simple to resolve
Hope that gives you some idea of what could be wrong
- Jay
- Will work for food (Administrator)
- Posts: 3025
- Joined: Mon Jan 14, 2002 12:48 am
- Location: Next Door
- Contact:
Re: General information for Newbee
Make sure that you are using your correct username and password in Radio Toolbox.
- Jay
-
- Posts: 9
- Joined: Sat Dec 10, 2016 3:26 am
Re: General information for Newbee
i only have username where do i put passowrd
shoutcast v2
shoutcast v2