RTB v2 not connecting to your end...

[CYBI]

Error: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

It keeps shutting down for "unmet licensing..."

Please advise...

[Jay]

What version of Windows are you running Radio Toolbox on?

[Max]

What this is stating is your computer doesn't trust the certificate on our server. This certificate that the Radio Toolbox application is communicating with is a LetsEncrypt certificate. You can see a similar certificate in use here. If your using IE or Chrome it should say its not trusted because they use the OS certificate store. Firefox has its own certificate store that is separate so it'll probably say its trusted.

LetsEncrypt is a relatively new new root. However, their current intermediate certificates should be cross-signed by IdenTrust. An older root. So what this means is you need to update your computer's root certificate store. I don't know what operating system your using other than the likelihood of it being Windows. But normally the trusted root certificate store is updated by Windows update.

[CYBI]

What version of Windows are you running Radio Toolbox on?

WIN XP....

[Max]

It appears Windows XP has support issues for LetsEncrypt Intermediate certificate. Info here.

We're looking into our options.

[Max]

We've gotten a new certificate from our previous provider.

Please check to see if RTB v2 works now.

[CYBI]

We've gotten a new certificate from our previous provider.

Please check to see if RTB v2 works now.

Looks good to go now.

Any word when RTB v2 will be able to pull detailed listener stats for SHOUTCAST v2?

[CaptJamesTKirk]

I have windows 10 pro 64 with all the latest updates. Getting the same error. Any ideas?
It just started today.

[hdprene]

which kind of streamserver are you guys using? I use shoutcast 2.x Nothing strange happens here.

[XABITECH]

Hi RTB team, here in Ibiza, with windows 7 and SHOUTCast 2 servers is giving the same error since 6 AM also.

I'm checking my system certificates just in case.

Thanks for this amazing Tool!

[hdprene]

Still working Ok here but...
Activation status says Inactive! Signup for an account

[XABITECH]

Thank you hdprene!

Here says that is activated and after a minute shuts down the app,
saying that is due to unmet licensing requirements.

[PlayRadio]

Same problem here. In 3 different locations and machines. RTB is shutting gown after a few minutes.

[geteel]

Same problem here. RTB would stay up and running for two hours before throwing the error message. Today, the error message comes up just seconds after launching. Please help!

[geteel]

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