Email notification not working

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feelgoodradio
Posts: 2
Joined: Tue Apr 26, 2022 5:00 am

Email notification not working

Post by feelgoodradio »

Hi all,

I am trying to create station notification events, but unfortunately, I cannot create email notifications. I have tried different mailservers, like hotmail, gmail and my own personalized mailserver, but they all don’t work. For the hotmail it at least gets triggered, but the others can’t connect at all. However the hotmail doesn’t work because I get the following error:

Exception caught in SendMail(): Transactie mislukt. Het serverantwoord is: 5.2.252 SendAsDenied; *****@hotmail.com not allowed to send as [email protected]; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message. 0.35250:0A001D81, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:4F020000, 1.36674:0E000000, 1.61250:00000000, 1.45378:54020000, 1.44866:3A010000, 16.55847:F4030000, 17.43559:0000000024020000000000000000000000000000, 20.52176:140F429415004010F1030000, 20.50032:140F429485174010F1030000, 0.35180:00000000, 255.23226:00000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:01000000, 0.35250:00000000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:64000000, 1.36674:32000000, 1.61250:00000000, 1.45378:69000000, 1.44866:01000000, 16.55847:D0000000, 17.43559:0000000098030000000000000000000000000000, 20.52176:140F4294150010104A190000, 20.50032:140F42948517103100000000, 0.35180:00000000, 255.23226:000000…

Is any of you familiar with this or can any one of you provide the settings for an email account that they got working? Worst case, I’ll create a new email account for the mail server that you know works.

Thanks!
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Jay
Will work for food (Administrator)
Posts: 3002
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Re: Email notification not working

Post by Jay »

Hello, yes, I see the issue, we currently hard code the mail from field, so I will need to expose that in the GUI for this to work. You can get this to work without waiting for a new release if you would like. Completely shutdown Radio Toolbox and go to %LOCALAPPDATA%\RadioToolbox

You will see a list of profile directories, perhaps only one. It will be the folder named like "RadioToolbox.exe_Url_..." followed by random alphanumerics. Go into that directory and go into the directory "2.0.0.0". You will see a file named "RadioToolbox.rtbx". Open this file with Notepad. Search for "emailFrom". Change the email address that is listed here to your hotmail address and then save the file. Once the file is saved, start Radio Toolbox and see if the notifier is now working.

Be aware that if you make any adjustments at all in Radio Toolbox this playlist will be overwritten with potentially the old hard coded email.

We've had to lock down our domain email due to issues with spam blocking and likely this has caused providers to stop accepting mail that isn't from our IPs that claim to be from us.

I should have a release out soon to allow you to change this in the GUI.
- Jay
feelgoodradio
Posts: 2
Joined: Tue Apr 26, 2022 5:00 am

Re: Email notification not working

Post by feelgoodradio »

Thank you so much for your quick response Jay! I got it working. Thanks for the help, I appreciate it.
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