Search found 2492 matches

by Jay
Fri Oct 01, 2021 3:31 pm
Forum: General Discussion
Topic: Radio Toolbox Fall 2021 Survey
Replies: 0
Views: 170

Radio Toolbox Fall 2021 Survey

Hello all, In order to improve our services we'd like to get feedback from our users on their experience with Radio Toolbox's website, services and applications as well as some background on how you confront streaming technology. You can fill this survey in completely anonymously if you wish. Just o...
by Jay
Fri Oct 01, 2021 12:46 pm
Forum: Radio Toolbox
Topic: RTB is inactive
Replies: 8
Views: 169

Re: RTB is inactive

Ok, this issue should be resolved. Please restart Radio Toolbox and let us know if you are still having issues.
by Jay
Fri Oct 01, 2021 12:40 pm
Forum: Radio Toolbox
Topic: RTB is inactive
Replies: 8
Views: 169

Re: RTB is inactive

Just an update, we believe we have found an incompatibility between our new server and the Radio Toolbox app. We are working to stand up a new proxy server to help us resolve these specific issues.

Thank you for your patience.
by Jay
Fri Oct 01, 2021 11:34 am
Forum: Radio Toolbox
Topic: RTB is inactive
Replies: 8
Views: 169

Re: RTB is inactive

Thank you gdradio

rkc, can you email me your Radio Toolbox logs. support @ this domain. Thanks.
by Jay
Fri Oct 01, 2021 9:12 am
Forum: Radio Toolbox
Topic: RTB is inactive
Replies: 8
Views: 169

Re: RTB is inactive

Ok, I have made some changes with the API, please try using Radio Toolbox again and let me know if you run into any issues. If you do run into any issues please send me a ping report. Open your command line tool and type "ping api.radiotoolbox.com" and copy and paste the results here. Than...
by Jay
Fri Oct 01, 2021 7:19 am
Forum: Radio Toolbox
Topic: RTB is inactive
Replies: 8
Views: 169

Re: RTB is inactive

Thank you for your report, I tried to adjust something on the backend to resolve this but it made it worse. I am continuing to look into this. Sorry for the outage.
by Jay
Tue Sep 28, 2021 1:19 pm
Forum: General Discussion
Topic: Site Maintenance week of 09/27/2021
Replies: 0
Views: 127

Site Maintenance week of 09/27/2021

Hello all, We will be performing site maintenance over the next few days. During this time the website may become inaccessible and you may have difficulty logging in to Radio Toolbox. I will let you know once, maintenance is complete. UPDATE: 09/30/2021 We have completed a major migration of the cod...
by Jay
Fri Aug 20, 2021 9:36 pm
Forum: General Discussion
Topic: Strange Listeners
Replies: 2
Views: 383

Re: Strange Listeners

User Agents can be crafted to say anything, so keep that in mind when deciding to ban based on them. Unlike IP they are client provided. Presuming Shoutcast, you are correct, Shoutcast servers limit subnet bans to class C, however you could generate a list of all C class subnets in 34 and 35 and put...
by Jay
Wed Aug 11, 2021 2:10 pm
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 8
Views: 290

Re: Kick Listener Not Working

Glad, I could help, if you want to change your credentials to the adminpassword, right click the server on the station's tab and choose "Forget Credentials". Next time you view the listener detail tab it will ask you for credentials for that server.
by Jay
Sun Aug 08, 2021 3:38 am
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 8
Views: 290

Re: Kick Listener Not Working

Just for clarity, when you gave Radio Toolbox your password, did you give it your "adminpassword" or your "password" from the sc_serv.conf?

Both will work for stats, but only "adminpassword" will allow kicks and bans.
by Jay
Fri Jul 30, 2021 3:52 pm
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 8
Views: 290

Re: Kick Listener Not Working

I am having trouble duplicating this bug. In testing I am using SHOUTcast Server v2.5.5.733/win64 and it kicks as it should. Can you tune into your own stream and kick yourself with Radio Toolbox and confirm you are staying connected past a minute or two after the kick?
by Jay
Thu Jul 29, 2021 12:29 pm
Forum: Radio Toolbox
Topic: Kick Listener Not Working
Replies: 8
Views: 290

Re: Kick Listener Not Working

What type of server were the listeners on that you were trying to kick? Shoutcast? Icecast? Which version?

Thanks,
by Jay
Tue Jul 27, 2021 9:19 pm
Forum: Radio Toolbox
Topic: Live365 Stations
Replies: 1
Views: 92

Re: Live365 Stations

TLDR: No, we do not currently support Live365. We feel Live365 should be supporting us, not us supporting them. However, it's a long story on how we got here, if you want to know more, continue reading. Radio Toolbox has supported Live365 on and off over the years. Live365 has been around as a strea...
by Jay
Tue Jul 20, 2021 8:18 pm
Forum: Radio Toolbox
Topic: Figure out internet radio listener
Replies: 1
Views: 100

Re: Figure out internet radio listener

Depends on the server that is used by the station you are interested in.
by Jay
Tue Jul 20, 2021 10:40 am
Forum: Radio Toolbox
Topic: on line log listeners numbers
Replies: 1
Views: 95

Re: on line log listeners numbers

Hi René, All listener counts in the online log are cumulative, so "addition" as you say. Historically online log focused on listening trends in tracks. However, as we look to expand and show other stats unique counts will be considered. If something is unique it will be clearly identified ...